Effective Date: 25-08-2026
Last Updated: 25-08-2026
Base Developer Hub (“BDH”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Base Developer Hub collects, uses, stores, protects and may disclose personal information when you visit our website, create an account, use our Learning Management System (“LMS”), enrol in courses, interact with our instructors, request support, book IT services, submit reviews or otherwise use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Base Developer Hub operates an online learning and technology platform that may provide educational courses, learning materials, certificates, technical services, IT consulting, web development, app development and related services.
For questions about this Privacy Policy or your personal data, contact:
Base Developer Hub
Email: Support@bdh.com.ng
Phone: 07065415965
Address: Mafoni BussStop Maiduguri, Borno State, Nigeria.
2. Personal Information We Collect
Depending on how you use our platform, we may collect the following information:
Account Information
When you create or use an account, we may collect:
• Name
• Email address
• Login and authentication information
• User account identifier
• Information you voluntarily provide in your profile
Learning Information
When you use our LMS, we may collect:
• Courses you enrol in
• Lessons you access
• Lesson completion and learning progress
• Quiz attempts and results
• Course completion information
• Certificate information
• Course ratings and reviews
• Learning preferences and related activity
This information allows us to provide the learning services and maintain accurate course records.
Support Information
When you contact support, we may collect:
• Your name
• Email address
• Subject or reason for contacting us
• Messages and other information you voluntarily provide
IT Service Booking Information
If you request our technology services, we may collect:
• Service requested
• Contact details
• Project information
• Messages and requirements
• Booking status
• Related correspondence
Payment Information
If paid courses or services are available, payment information may be processed through our payment providers.
Where a third-party payment processor handles your card or payment credentials, we generally do not need to store your complete card details on our servers.
You should review the privacy policies and terms of the payment provider used for your transaction.
Technical Information
When you access our website, certain technical information may be collected automatically, such as:
• Browser type
• General usage information
• Date and time of access
• Security and diagnostic information
3. How We Use Your Information
We may use personal information to:
1. Create and manage your account.
2. Provide access to courses and learning materials.
3. Track course and lesson progress.
4. Administer quizzes and assessments.
5. Issue and verify certificates.
6. Process course or service enrolments.
7. Process payments through authorised payment providers.
8. Provide customer and technical support.
9. Respond to enquiries and service requests.
10. Manage IT-service bookings.
11. Display and manage course ratings and reviews.
12. Improve our courses, website, LMS and services.
13. Detect, prevent and investigate fraud, abuse, unauthorised access or security incidents.
14. Comply with applicable legal and regulatory obligations.
15. Communicate important information about your account, courses, transactions or services.
16. Maintain records necessary to operate our business.
We will not use your personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.
4. Lawful Basis for Processing
Depending on the circumstances, we may process personal information on one or more lawful bases recognised under applicable Nigerian data-protection law, including:
• Performance of a contract with you
• Your consent
• Compliance with a legal obligation
• Protection of legitimate interests
• Other lawful bases permitted by applicable law.
The Nigeria Data Protection Commission identifies principles including lawful, fair and transparent processing, purpose limitation, data minimisation, accuracy, retention limitation and appropriate security.
5. Course Progress and Learning Records
Because BDH operates an LMS, we may maintain records showing:
• Courses you have enrolled in
• Lessons you have completed
• Quiz results
• Course completion status
• Certificate eligibility
• Certificates issued to you.
These records help us provide the learning service and prevent fraudulent or inaccurate certification.
6. Ratings and Reviews
If you submit a rating or review for a course, we may display the review or rating to other users.
Where appropriate, we may associate a review with your name, username, profile information or other publicly visible account information.
Please do not submit confidential, sensitive or unnecessary personal information in a course review.
7. Cookies and Similar Technologies
We may use cookies and similar technologies to:
• Keep you signed in
• Maintain sessions
• Remember preferences
• Improve website functionality
• Understand how users interact with our platform
• Support security and fraud prevention
• Improve our services.
Some cookies may be essential to the operation of the platform, while others may be used for optional analytics or preferences.
Where applicable, we will provide appropriate cookie controls or notices.
8. Sharing Personal Information
We may share personal information where reasonably necessary with:
• Payment processors
• Hosting and infrastructure providers
• Email and communication providers
• Analytics and technology providers
• Instructors or authorised staff where necessary to provide courses
• Professional advisers
• Government authorities or regulators where legally required
• Service providers acting on our behalf.
We do not sell your personal information as a business practice.
Where third parties process information on our behalf, we expect them to apply appropriate confidentiality and security measures.
9. International Transfers
Some technology or service providers may process information outside Nigeria.
Where personal information is transferred across borders, we will take reasonable steps to ensure that applicable legal requirements and appropriate safeguards are considered.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, destruction or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been compromised.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
• Providing our services
• Maintaining learning and certification records
• Resolving disputes
• Enforcing agreements
• Meeting legal, regulatory, accounting or security requirements.
When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law.
12. Your Data Protection Rights
Subject to applicable law and relevant exceptions, you may have rights relating to your personal information, including rights to:
• Be informed about processing
• Request access to personal information
• Request correction of inaccurate information
• Object to certain processing
• Request restriction of processing
• Request deletion or erasure where applicable
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Challenge certain automated decision-making
• Lodge a complaint with the relevant supervisory authority.
The NDPC identifies these among the rights available to data subjects under the Nigeria Data Protection Act.
13. How to Exercise Your Rights
To make a privacy or data-protection request, contact:
Email: support@bdh.com.ng
Please provide enough information for us to identify your account and understand your request.
We may need to verify your identity before fulfilling certain requests.
14. Children and Minors
Our services are not intended to collect personal information from children in violation of applicable law.
Where a course or service is intended for minors, additional safeguards and appropriate consent requirements may apply.
If you believe a child has provided personal information to us improperly, contact us so that we can investigate and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms, videos, payment providers or other services.
We are not responsible for the privacy practices, security, content or policies of third-party websites.
You should review their applicable privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
When we make significant changes, we may provide an appropriate notice through our website or other communication channels.
The “Last Updated” date at the top of this policy indicates when it was most recently revised.
17. Contact Us
If you have questions, concerns, complaints or requests regarding this Privacy Policy or your personal information, contact:
Base Developer Hub
Email: support@bdh.com.ng
Phone: 07065415965
Address: Mafoni BussStop, Maiduguri, Borno State, Nigeria.
We take privacy concerns seriously and will make reasonable efforts to address them.
This Privacy Policy should be read together with our Terms and Conditions.